Global LMG Strengthens Client Coordination Operations

New coordination workflows, response-time commitments, and an enhanced client portal — a recap of the platform improvements rolled out across the last quarter.

A recap of the coordination improvements rolled out across the last quarter, focused on making each matter clearer and faster for clients.

What changed

New coordination workflows that reduce hand-off delays between steps.
Response-time commitments so clients know when to expect an update.
An enhanced client portal for documents, messages and matter status.

These changes are about one thing: letting clients see what is happening in their matter and reach the right people without friction. Advice and representation continue to be provided by the independent advocates engaged through the platform.