Terms and Conditions

By accessing, registering, submitting information, requesting a match, using any of our Services, clicking "I Agree" / "Accept" / "Proceed", or otherwise interacting with the Platform through the website, mobile application, WhatsApp, email, phone, or any other digital or physical interface, you confirm that you have read, fully understood, and expressly agree to be bound by these Terms in their entirety.

Certain features or service packages may have additional terms, scope notes, or operational rules ("Service-Specific Terms"). If Service-Specific Terms conflict with these Terms, the Service-Specific Terms apply only for that service and only to the extent of conflict.

We may update these Terms from time to time. Updated Terms will be posted on the Platform and will apply prospectively from the stated effective date. Continued use after the effective date is treated as acceptance of the updated Terms, except where applicable law requires separate express consent.

All Services provided by Global LMG are purely administrative, logistical, and facilitative in nature. We act solely as a neutral coordination bridge between you and independent licensed advocates.

We are not a law firm and we are not engaged in the practice of law. We do not provide, and shall never be deemed to provide, any legal advice, legal opinion, legal representation, or any form of advocacy. Any legal service, advice, opinion, or representation is provided solely and exclusively by the independent licensed advocate you voluntarily choose to engage directly.

If you choose to engage an advocate introduced via the Platform, you will enter into a separate engagement arrangement with that advocate. We are not a party to that advocate-client engagement unless explicitly stated in writing for a limited administrative purpose.

Any shortlist, introduction, or match is an administrative facilitation based on the information available to us and the inputs you provide. It is not an endorsement of any advocate, nor a guarantee of outcome, timeline, success, availability, suitability, or continued engagement.

You represent and warrant that you are at least 18 years of age and possess full legal capacity to enter into these Terms, that you are using the Services for a lawful purpose in compliance with applicable laws, and that all information you provide is true, accurate, complete, and not misleading.

We reserve the absolute right to refuse, suspend, or terminate Services to any person who breaches these representations or whom we reasonably believe is acting in violation of applicable laws.

By accepting these Terms you expressly declare, represent, and warrant (as continuing representations):

Depending on the package you select, our administrative Services may include:

Global LMG reserves the right to refuse, decline, suspend, limit, or terminate any Service at any time where, in our reasonable judgement, continued service is impracticable or inadvisable. This right is exercised in a fair, documented, non-arbitrary manner and is not used in a discriminatory way.

Grounds include failure of eligibility, suspected unlawful or unethical requests, breach of these Terms, failure to provide required information or authorisations, abusive behaviour, capacity or jurisdictional limitations, payment failure or fraud risk, lawful directions from a competent authority, or any other circumstance that makes continued service inadvisable.

Where we refuse or suspend Services, we will provide notice via email or another preferred mode stating the category of reason and any cure steps available to you, unless restricted by law or safety.

Charges for our administrative and facilitative Services ("Service Fees") are quoted separately from, and are in addition to, any professional fees charged directly by the independent advocate you engage ("Advocate Fees"). Service Fees cover only our coordination, logistical, and administrative support.

Fee categories may include Coordination / Service Fees, Consultation Fees, Subscription Fees, One-off Package Fees, Retainers for Coordination, and Disbursements / Third-Party Costs (such as court fees, stamp duty, notarisation, travel, courier, certified copies). Advocate Professional Fees are payable directly to the advocate under a separate fee arrangement.

Unless expressly agreed in writing, Service Fees and Consultation Fees must be paid in full and in advance through the official payment channels designated by us. All fees are exclusive of applicable taxes, which are charged extra at the prevailing rate.

Late payment of Service Fees attracts interest at 18% per annum from the due date until the date of actual payment. We may suspend or terminate Services until full payment is received.

You may request cancellation of Services by written notice to the designated contact email. Cancellation is effective only upon our written acknowledgement.

"Work starts" means the earliest of: requirement-capture call completed, shortlist shared, scheduling completed, document collation begun, disbursement initiated, or any third-party engagement commenced on your instructions.

If you cancel before work starts, you may be eligible for refund of the Coordination/Service Fee, less payment-gateway charges and any Consultation Fees or other charges incurred. If you cancel after work starts, we may retain the portion of the Service Fee corresponding to work already performed, based on internal time and task logs.

Disbursements already paid to third parties or committed on your instructions are not refundable. Consultation Fees are not refundable. Unused retainer balances may be refunded within 15 business days, subject to verification.

We treat the information you share for the purpose of the Services as confidential, used only in our role as a coordinator and to the extent permitted by law. We share information with your selected advocate, with our staff and sub-contractors on a need-to-know basis, with third-party service providers under written confidentiality agreements, and where required by applicable law or competent authority.

The obligations under this clause survive termination of the Services for a period of five (5) years.

The Services are provided on an "as is" and "as available" basis. Global LMG makes no representations or warranties, express or implied, regarding the Services, the Platform, or any content provided through them.

Global LMG does not control, supervise, or guarantee the professional conduct, legal advice, drafting, or representation of any independent advocate. Legal outcomes depend on factors beyond our control, including the merits of your case, evidence, judicial discretion, and the advocate's independent professional judgement.

The total aggregate liability of Global LMG, the Proprietorship, the Proprietor, our employees, agents, or representatives — whether in contract, tort, breach of statutory duty, or any other legal theory — shall not exceed ₹10,000. You agree that this cap is a reasonable pre-estimate of potential loss.

In no event shall Global LMG be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, data, goodwill, business opportunity, legal costs, or non-pecuniary loss.

You agree to indemnify and hold harmless Global LMG, the Proprietor, our employees, agents, representatives, and any independent advocate involved in the facilitation of Services from and against any claims, demands, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with: your breach of these Terms; any inaccuracy or misleading nature of information you provide; your use or misuse of the Services; any dispute between you and any independent advocate or third party; any violation of applicable laws; and any act, omission, or negligence on your part.

These Terms are governed by and construed in accordance with the laws of the Republic of India.

Any dispute, controversy, or claim arising out of or in connection with these Terms shall first be attempted to be resolved amicably through mutual discussion within forty-five (45) business days of being notified in writing.

If not resolved amicably within that period, the dispute shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996 by a sole arbitrator mutually appointed by the parties, or failing such appointment within thirty (30) days, by an arbitrator appointed by the competent court. The seat and venue of arbitration shall be Jaipur, Rajasthan. The language of arbitration shall be English. The arbitral award shall be final and binding.

Notwithstanding the above, Global LMG may seek interim or injunctive relief from the competent courts at Jaipur, Rajasthan. The parties irrevocably submit to the exclusive jurisdiction of the courts at Jaipur, Rajasthan.

If any provision of these Terms is held invalid or unenforceable, that provision is severed and the remaining provisions continue in full force and effect. No failure or delay by us in exercising any right operates as a waiver of that right.

These Terms, together with the Privacy Policy and any written quotation or service-specific addendum expressly incorporated by reference, constitute the entire agreement between you and us with respect to the Services.

Nothing in these Terms creates any partnership, joint venture, employment, agency, or fiduciary relationship between you and us. We act solely as an independent administrative facilitator.

For any questions regarding these Terms, contact globallmg.org@gmail.com.